Course Description

Course curriculum

    1. Introduction

    2. Assignments Overview

    3. Peer Discussions Overview

    1. Introduction

    2. Learning Outcomes

    3. Identifying Your Communication Skills

    4. Components of Communication

    5. Walking Our Talk

    6. Creating a Conducive Environment

    7. Expression of Feelings

    8. Open and Honest Communication

    9. Non-Verbal Communication

    10. Barriers to Communication

    11. Communication and Neurodivergence

    12. Empathy and Sympathy

    13. Open and Closed Questions

    14. Open and Closed Questions Quiz

    15. Reviewing Your Communication Skills

    1. Introduction

    2. Learning Outcomes

    3. Becoming Aware of Our Language

    4. Risk Language or Benefits Language?

    5. Explicit Language

    6. Body Language

    7. Language and Culture

    8. Appropriate Language

    9. Ownership and Empowerment

    10. Advice, Recommendations, and Support

    11. Five Essential Questions

    12. The Power of Words

    1. Introduction

    2. Learning Outcomes

    3. Why Listen?

    4. Barriers to Effective Listening

    5. What is Active Listening?

    6. Different Modes of Listening

    7. Paraphrasing

    8. Attentive Silence

    9. Verbal and Nonverbal Prompts

    10. Listening to Resolve Conflict

    1. Introduction

    2. Learning Outcomes

    3. Client Confidentiality and Privacy

    4. Understanding HIPAA

    5. Who is Affected by HIPAA?

    6. Information Protected by HIPAA

    7. HIPAA Requirements

    8. HIPAA Privacy Rule

    9. Risk Analysis

    1. Foundations of Communication Exam

    2. Next Steps

    3. References

About this course

  • $95.00
  • 52 lessons
  • 14 hours

Pricing options

You can purchase this course on its own or it is part of the Birth Doula, Lactation Counselor, Childbirth Educator, and Postpartum Doula course bundles.

  • $760.00

    Birth Doula Training & Certification

    Buy Now

  • $990.00

    Lactation Counselor Training

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  • $930.00

    Childbirth Educator Training

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  • $730.00

    Postpartum Doula Training

    Buy Now